Frequently Asked Questions
Q1: What ingredients do you use in your products? We use only natural, high-quality ingredients like organic herbs, magnesium, nourishing tallow, and pure essential oils. All of our products are handcrafted in small batches to ensure purity and potency.
Q2: Are your products safe for sensitive skin? Yes! Our formulas are crafted with gentle, natural ingredients suitable for most skin types, including sensitive skin. However, we recommend patch testing any new product before use.
Q3: How do I use your magnesium creams and balms? Apply a small amount to clean, dry skin and massage gently until absorbed. Use daily or as needed to support muscle relaxation and skin nourishment.
Q4: Do you offer cruelty-free and vegan products? Our products are cruelty-free, and many are vegan-friendly. Please check individual product descriptions for specific details.
Q5: How long does shipping take? We process orders within 1-2 business days. Shipping times vary depending on location, but typically take 3-7 business days within the U.S.
Q6: Can I return or exchange a product? Due to the nature of our handcrafted, natural products, we are unable to accept returns. However, we understand that every situation is unique- please contact us directly so we can assist you on a case-by-case basis.